Policies & Warranty

Our policies and warranties reflect our dedication to complete client satisfaction. We’ve designed these systems to give customers total confidence in the quality and longevity of our work.

Service Areas

Witten is pleased to serve the following cities and towns:

  • Ann Arbor

  • Ypsilanti

  • Belleville

  • Chelsea

  • Saline

  • Dexter

  • Plymouth

  • Northville

  • Milan

While we prioritize these cities/towns, we consider jobs outside of our service area on a case-by-case basis, so please reach out to tell us about your project!

Payment Policy

Our payment policy is designed to give our customers confidence in the successful completion of the job while providing our team with the requisite resources to acquire materials. Our payment policy is as follows:

  • Due Upon Contract Signing: Materials deposit covering 100% of materials allowance.

  • Due Upon Passing of Rough Inspections: 25% of labor.

  • Due Upon Project Completion: Remaining 75% of labor.

Throughout the course of a project, unanticipated scope changes or client-initiated scope modifications can necessite Change Orders. Change Orders are drafted and agreed upon between Witten and Client, with Change Order costs due upon signing of each Change Order.

Warranty

Witten Contracting provides a minimum 1-year warranty on all services performed.

However, we also recognize that occasionally issues may occur beyond the scope of one year. Because our objective is to deliver work with the longest useful life possible, we evaluate warranty claims beyond one year on a case-by-case basis.

For past/current customers with warranty questions, please reach out to gavin@wittencontracting.com.

For prospective customers who’d like to learn more about our policies and customer support, please contact us!